Get started with a Library card

Get a library card from the Thousand Oaks Library for free access to books, music, movies and TV shows to borrow, download or stream. Use your library card to access the Virtual Library to do research, update your resume, and take online classes.

Library Card FAQ

To receive your full access library card, you need to:

1. Complete the Online Application.

2. Please bring your current, valid, government issued identification with your name and current residence address to the library to validate your application. You do not need to be a resident of Thousand Oaks to get a card. A Post Office Box is not acceptable as an address.

My ID does not show my current address. What can I use instead?

If your valid, government issued identification does not have your current residence address, please bring a utility bill dated within 60 days, showing your name, and residence address. A list of other items we can use in conjunction with your ID can be found below

• Valid California Driver's license, California identification card, or other Picture ID with current address (hand-written address on the back is not acceptable)
• Current Vehicle Registration
• Current Temporary Driver's License
• Current rent receipt
• Recent (60 days) utility bill
• Current property tax bill
• Current (60 days) imprinted statement, such as Mastercard or Visa

Where do I pick up my new library card?

You may pick up your new library card in person at the library at the Thousand Oaks Library (1401 E. Janss Road, Thousand Oaks, CA 91362), or the Newbury Park Library (2331 Borchard Road, Newbury Park, CA 91320).

What is my Personal Identification Number (PIN)?

The default PIN number for library cards is the last four digits of the telephone number the Library has on file for your account. If that doesn't work, please follow these steps to either reset your PIN or change your PIN from four (4) digits:

• Online: Please fill out this form. (Note: This option is only available if you have an email address on file with the library.)
• By telephone: Please have your library card handy and call 805-449-2660 option 3.

What is the Thousand Oaks Library App?

To use the new Thousand Oaks Library app  go to this page for instructions: https://www.tolibrary.org/services/borrower-services/library-mobile-app

The Thousand Oaks Library app can be used to hold an electronic copy of your library card, which can be used at the checkout desk or self-check machines.  

You can also checkout books directly from the app, as well as find books, place holds and manage your account. 

Additional services include accessing wireless printing and social media!

Item Renewal

Most circulating materials may be auto-renewed two times for half the original circulation period, if there is no hold on the item. Manual renewals are possible only within 4 days of the due date, if there is no hold present. Items cannot be renewed if they are rental items, feature DVD & Blu-ray, Parks Pass, Laptop Kit, WiFi Hotspot kit, or if the item is on hold for another person. See Ask a Librarian FAQ for more information.

^a A maximum of 10 of any combination of Blu-Rays, DVDs, and Playaway Views. Please note that patrons under age 18 may check out only non-fiction, Children, Disney, and J videos/DVDs.
^b A maximum of 20 of any combination of Spoken Word (including Read-a-long, Spoken CD, and Playaway Audio), Music Compact Discs, and Playaway Audio.
^c A maximum of 1 Wifi Hotspot Kit, 1 Laptop Kit, 1 Parks Pass, 1 Cooktop Kit, 1 DIY Energy Savings Kit, and 1 Zip Book can be checked out by patrons age 18 or older.
^d A maximum of 2 video games (Games or j Games) can be checked out by patrons age 18 or older. Please note that patrons under the age of 18 may check out only j Games.
^e There is an overall limit of 10 holds and 50 items checked out per account, regardless of item type.
* Material cannot be renewed.

Does the Library charge overdue fines?

While the Thousand Oaks Library System is now fine-free, patrons remain responsible for fees charged for lost or damaged items. Depending on the items, items not returned within 4 or 10 days of their due date will go to billed status, and patrons will be billed for the item’s replacement cost plus a $3 processing fee. The account will be blocked with any billed items or fines over $20. These fees are waived when a billed item is returned in good condition.  Please bring overdue or billed items directly to the Circulation Desk to make sure any blocks are cleared.

Please contact us if you have any questions regarding your account via phone (805) 499-2660 option 3 or the Ask a Librarian service.

What happens when my account expires?

Digital Cards

If you have a digital library card (seven digits), your card will expire in 90 days. Once your digital card expires, you can sign up for a new one. Please note that with a new account, things like pending holds and checkout history won’t carry over. To avoid any interruption in service, we recommend visiting the Thousand Oaks Library or Newbury Park Library to switch to a Full-access card (fourteen digits) before your digital card expires.

Full Access Cards

Full Access Cards (fourteen digits) expire every three years and must be renewed to ensure that patron contact information is up-to-date. By keeping account information current, patrons will be able to receive library notices in a timely manner. When renewing, please visit the Circulation Desk at either the Grant R. Brimhall Library or the Newbury Park Branch Library and bring your library card and current government-issued ID; if your address is not correct on your ID, please also bring a second acceptable form of identification to validate your address.