Get started with a Library card

Get a library card from the Thousand Oaks Library for free access to books, music, movies and TV shows to borrow, download or stream. Use your library card to access the Virtual Library and take online classes.

Download MyLibrary! mobile app! by Innnovative Interfaces, Inc. for the Thousand Oaks Library from the Apple Store or Google Play. Learn more

Library Card FAQ

To receive your full access library card, you need to:

1. Complete the Online Application.

2. Please bring your photo identification with your name and current residence address to the library. Identification can be a California driver's license or an ID card issued by the DMV. If your photo identification does not list your current residence address, please provide an alternative identification showing your current residence address.  You do not need to be a resident of Thousand Oaks to get a card. 

What do I need to bring when I pick up the card?

Please present your California Drivers’ License showing your current residence address. Children under the age of 18 will need to have a parent or legal guardian present in order to pick up their card.

My driver’s license does not show my current address. What can I use instead?

If your California driver’s license does not have your current residence address, please bring a utility bill dated within 60 days, showing your name, and residence address. A list of other items we can use in conjunction with your California driver’s license can be found below

• Valid California Driver's license, California identification card, or other Picture ID with current address (hand-written address on the back is not acceptable)
• Current Vehicle Registration
• Current Temporary Driver's License
• Current rent receipt
• Recent (60 days) utility bill
• Current property tax bill
• Current (60 days) imprinted statement, such as Mastercard or Visa

Where do I pick up my new library card?

You may pick up your new library card in person at the library at the Thousand Oaks Library (1401 E. Janss Road, Thousand Oaks, CA 91362), or the Newbury Park Library (2331 Borchard Road, Newbury Park, CA 91320).

What is my Personal Identification Number (PIN)?

The default PIN number for library cards is the last four digits of the telephone number the Library has on file for your account. If that doesn't work, please follow these steps to either reset your PIN or change your PIN from four (4) digits:

• By telephone: Please have your library card handy and call 805-449-2660 option 3.
• Online: Please fill out this form. (Note: This option is only available if you have an email address on file with the library.)

What are the borrowing limits and the max. number of holds allowed?

Borrowing Limits

Most circulating materials may be auto-renewed two times for half the original circulation period. Manual renewals are possible only within 4 days of the due date. Items cannot be renewed if they are rental items, feature DVD & Blu-ray, Parks Pass, Laptop Kit, or hold for another person. See Ask a Librarian FAQ for more information.

While the Libraries are now fine-free, patrons remain responsible for fees charged for lost or damaged items. Items not returned within 30 days of their due date will go to billed status and patrons will be billed for the item’s replacement cost plus a $3 processing fee.

While the Libraries are now fine-free, patrons remain responsible for fees charged for lost or damaged items. Depending on the items, items not returned within 4 or 10 days of their due date will go to billed status, and patrons will be billed for the item’s replacement cost plus a $3 processing fee. The account will be blocked with any billed items or fines over $20.

^a A maximum of 10 of any combination of Blu-Rays, DVDs, and Playaway Views. Please note that patrons under age 18 may check out only non-fiction, Children, Disney, and J videos/DVDs.
^b A maximum of 20 of any combination of Spoken Word (including Read-a-long, Spoken CD, and Playaway Audio), Music Compact Discs, and Playaway Audio.
^c A maximum of 1 Wifi Hotspot Kit, 1 Laptop Kit, 1 Parks Pass, 1 Cooktop Kit, 1 DIY Energy Savings Kit, and 1 Zip Book can be checked out by patrons age 18 or older.
^d A maximum of 2 video games (Games or j Games) can be checked out by patrons age 18 or older. Please note that patrons under the age of 18 may check out only j Games.
^e There is an overall limit of 10 holds and 50 items checked out per account, regardless of item type.
* Material cannot be renewed.

Is the Library charging overdue fines?

The Thousand Oaks Library and Newbury Park Library are fine-free. However, if an item is overdue by 7 days or more a bill is placed on the patron’s account and a request for payment is made. If a billed item is returned to either Library in good condition, it will be checked in and the bill will be removed from the patron’s account.

Please contact us if you have any questions regarding your account via phone (805) 499-2660 option 3 or the Ask a Librarian service.

What happens when my account expires?

All Thousand Oaks Library cards must be renewed every three years to ensure that patron contact information is up-to-date. By keeping account information current, patrons will be able to receive library notices in a timely manner. Cardholders must visit the Grant R. Brimhall Library or the Newbury Park Branch Library to present one of the required forms of identification in order to renew or validate their card.

If your address has changed, please bring a valid ID or other acceptable form of identification to update your address at a Circulation Desk during your next visit.

Accounts that have not been active and without address verification will be automatically expired and unavailable for use until a residence address has been verified.