Get started with a Library card

Get a library card from the Thousand Oaks Library for free access to books, music, movies and TV shows to borrow, download or stream. Use your library card to access the Virtual Library and take online classes.

Download MyLibrary! mobile app! by Innnovative Interfaces, Inc. for the Thousand Oaks Library from the Apple Store or Google Play. Learn more

Library Card FAQ

To receive your full access library card, you need to:

1. Complete the Online Application.

2. Please bring your photo identification with your name and current residence address to the Thousand Oaks or Newbury Park Library to get your card. Identification can be a California driver's license or an ID card issued by the DMV. If your photo identification does not list your current residence address, please provide an alternative identification showing your current residence address.

Note: A Post Office Box is not acceptable as an address. Beginning June 10, 2009,  all California residents are eligible to apply for a free Thousand Oaks Library card upon proof of residence address.

Any person residing in California may apply for a Thousand Oaks library card free of charge. Children under the age of 18 will need to have a parent or legal guardian present in order to get a library card.

If you lose your card, notify the library immediately.  A $2.00 replacement fee will be charged to replace lost library cards.

You may be asked at any time to present identification verifying the information on your library card. This will assist the staff in keeping your patron record current.

What happens when my account expires?

All Thousand Oaks Library cards must be renewed every three years to ensure that patron contact information is up-to-date. By keeping account information current, patrons will be able to receive library notices in a timely manner. Cardholders must visit the Grant R. Brimhall Library or the Newbury Park Branch Library to present one of the required forms of identification in order to renew or validate their card.

If your address has changed, please bring a valid ID or other acceptable form of identification to update your address at a Circulation Desk during your next visit.

Accounts that have not been active and without address verification will be automatically expired and unavailable for use until a residence address has been verified.

What is my PIN?

The default PIN number for library cards is the last four digits of the telephone number the Library has on file for your account. Library staff cannot see your PIN.  Note, if your PIN has suddenly stopped working or you get a message it can't be verified, this usually means the Library card has expired. 

If the default PIN doesn't work, please follow these steps to either reset your PIN or change your PIN from four (4) digits:

• By telephone: Please have your library card handy and call 805-449-2660 option 4.
• Online: Please see "Forgot Your PIN?" under the My Account login (Note: This option is only available if you have an email address on file with the library.) Or send us a message on Ask-a-Librarian. Please include your library card number when requesting a PIN reset.  

Borrowing Limits

Most circulating materials may be auto-renewed two times for half the original circulation period, as long as there are no holds on the title. Manual renewals are possible only within 4 days of the due date. Items cannot be renewed if they are: feature DVD & Blu-ray, Parks Pass, or a kit, such as a Laptop Kit. See Ask a Librarian FAQ for more information.

While the Libraries are now fine-free, patrons remain responsible for fees charged for lost or damaged items. Depending on the item, items not returned within 4 or 10 days of their due date will go to billed status, and patrons will be billed for the item’s replacement cost plus a $3 processing fee.

If a billed item is returned to either Library in good condition, it will be checked in and the bill will be removed from the patron’s account.

Please contact us if you have any questions regarding your account via phone (805) 499-2660 option 4 or the Ask a Librarian service.

^a A maximum of 10 of any combination of Blu-Rays, DVDs, and Playaway Views. Please note that patrons under age 18 may check out only non-fiction, Children, Disney, and J videos/DVDs.
^b A maximum of 20 of any combination of Spoken Word (including Read-a-long, Spoken CD, and Playaway Audio), Music Compact Discs, and Playaway Audio.
^c A maximum of 1 Wifi Hotspot Kit, 1 Laptop Kit, 1 Parks Pass, 1 Cooktop Kit, 1 DIY Energy Savings Kit, and 1 Zip Book can be checked out by patrons age 18 or older.
^d A maximum of 2 video games (Games or j Games) can be checked out by patrons age 18 or older. Please note that patrons under the age of 18 may check out only j Games.
^e There is an overall limit of 10 holds and 50 items checked out per account, regardless of item type.
* Material cannot be renewed.