Answered By: Samantha Yeung
Last Updated: Mar 24, 2020     Views: 3

If an item is not in the Thousand Oaks Library collection, we can request it for you from another library system through Interlibrary Loan. It is at the discretion of the owning library whether to loan the item.  Be aware that many libraries do not loan audiovisual or recently published materials, i.e. items with a publication date within two years. For items published recently, please Suggest a Purchase.

It is free to request an Interlibrary Loan item, but a $5.00 non-pick up fee will be charged to your account if the item is not picked up.  Lending libraries may charge additional fees; you can indicate a maximum fee you are willing to pay at the time of the request. Once the lending library fulfills your request, the lending fee will be applied to your library account. This fee is non-refundable and non-negotiable.

Requests should be made in person at the Information Desk at either the Grant R. Brimhall Library or the Newbury Park Branch Library, by telephone, or email reference service .  See Interlibrary Loan Policy at https://www.tolibrary.org/services/about-us/library-policies/interlibrary-loan-policy.

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