Q. I got a notice that my Libby ebook hold is ready to be checked out, but I can't see anything in my Holds queue

If you placed your hold from the Library Catalog and see that your hold is ready in "My Account" you may not have downloaded Libby yet - Please see eMedia and scroll down to the Libby icon for instructions on downloading the app and setting up your account.  

If you received an email notification from Libby / Overdrive, but you do not see your Hold when you click the link in email, please try logging out of Libby and logging back in.  When you log back in your hold(s) should reappear if they are still active.  

You have 3 days to pick up Libby / Overdrive holds.  If you were not able to pick up your holds before they expired, you will need to place the hold again.