Answered By: JB
Last Updated: Jan 22, 2024     Views: 633

Library cards expire every three years, to renew your card you need to bring current ID and visit either the Thousand Oaks or Newbury Park Library in person.  If your ID does not have your current street address, please bring a bill or other official mail dated within the last 60 days showing your address.  A full list of accepted proof of address is listed here: https://www.tolibrary.org/services/about-us/library-policies/borrower-services

If you need an extension to come in and renew, please use Ask-a-Librarian and provide your library card number, or call us at 805-449-2660, option 4. 

If your card hasn't expired, but you want to change the phone number or email on your library card, or if you want to select a different method of notification, you can do this online, by going to "My Account" and logging in with your card number and PIN.

Then, click on the "Edit Account" button at the upper left of the account screen.

Enter your new information, and click "Submit" (if you do not see the submit button at first, scroll down).

To change your street address on your account you must come in person to either the Thousand Oaks or Newbury Park libraries, and present proof of address.  A list of acceptable forms of proof are listed on our "Borrower Services" page.

 

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