Q. My Account doesn't show holds or information about checkouts

Sometimes when software is updated, it will lead to an incomplete or incorrect display - such as missing information or data when your log in to "My Account"

If this happens, please clear your Internet browser's cache to see the full information on your screen. 

If you need help clearing the cache on your device, please see: https://www.tolibrary.org/services/get-help/how-to-clear-cache-and-cookies