Skip to Main Content

Home

City Home Hours Ask A Librarian Get A Library Card My Account

eResources Status

Ask a Librarian: Circulation

Browse Our Answers

Popular
Recent

Why is my account blocked?
Last Updated: Jan 23, 2024 |
Topics:
|
Views: 2838
How do I get a library card?
Last Updated: Oct 04, 2024 |
Topics:
|
Views: 2280
Why does my library card expire?
Last Updated: Feb 21, 2023 |
Topics:
- Borrower Services
- Library Services
|
Views: 1751
Can I use my Thousand Oaks Library card to borrow materials from the Grant R. Brimhall Library and the Newbury Park branch library?
Last Updated: Oct 29, 2020 |
Topics:
- Borrower Services
- Library Services
|
Views: 654
Can my library materials be renewed?
Last Updated: Aug 08, 2023 |
Topics:
|
Views: 461
My PIN doesn't work
Last Updated: Nov 18, 2023 |
Topics:
|
Views: 424
Can I return Newbury Park books / items to Thousand Oaks and vice-versa?
Last Updated: Feb 04, 2025 |
Topics:
- Borrower Services
- Library Services
|
Views: 391
How can I access my library account online?
Last Updated: Jan 16, 2024 |
Topics:
- Borrower Services
- Library Services
|
Views: 383
How do I change my PIN?
Last Updated: Nov 18, 2023 |
Topics:
- Borrower Services
|
Views: 325
I have been told that I have items overdue, but I'm certain I returned the items. What is the next step?
Last Updated: Jan 23, 2024 |
Topics:
- Borrower Services
|
Views: 287

Why is the library changing its policy about Digital Cards?
Last Updated: Apr 16, 2025 |
Topics:
- Borrower Services
- Get a library card
|
Views: 0
Is there any way to get an extension for my Digital Card?
Last Updated: Apr 16, 2025 |
Topics:
- Borrower Services
- Get a library card
|
Views: 0
Does my Virtual Library Card Expire?
Last Updated: Apr 16, 2025 |
Topics:
- Get a library card
- Library Services
|
Views: 0
If my card expired, can I just create a new card online?
Last Updated: Apr 16, 2025 |
Topics:
- Get a library card
|
Views: 0
Library Card - Do I need to be a Thousand Oaks resident?
Last Updated: Apr 16, 2025 |
Topics:
- Get a library card
|
Views: 0
Why can't I place a hold?
Last Updated: Feb 06, 2025 |
Topics:
- Borrower Services
- Holds
|
Views: 242
Can I return Newbury Park books / items to Thousand Oaks and vice-versa?
Last Updated: Feb 04, 2025 |
Topics:
- Borrower Services
- Library Services
|
Views: 391
What are the device requirements to use the self-checkout?

Last Updated: Jan 23, 2025 | Views: 6
What is automatic renewal?
Last Updated: Jan 23, 2025 |
Topics:
|
Views: 220
Fines and Fees
Last Updated: Jan 23, 2025 |
Topics:
- Library Services
|
Views: 180

Contact Us

Circ@tolibrary.libanswers.com

Text us: 805-262-9465

Submit a Question

Grant R. Brimhall Library • 1401 E. Janss Road • Thousand Oaks, CA 91362 • (805) 449-2660
Newbury Park Branch Library • 2331 Borchard Road • Newbury Park, CA 91320 • (805) 498-2139