Can I pay my fines online?
The Library went "Fine Free" on July 1, 2021, for more details see our FAQ on Fines and Fees
While the Libraries are now fine-free, patrons remain responsible for fees charged for lost or damaged items. Depending on the items, items not returned within 4 or 10 days of their due date will go to billed status, and patrons will be billed for the item’s replacement cost plus a $3 processing fee.
As long as you return the lost / overdue item in good condition, the replacement fees will be waived. You may want to return late items directly to the Circulation Desk, in order to clear your account, and allow additional items to be borrowed. Overdue/Billed items may prevent you from placing holds or using our Virtual Library resources, including Libby.
If you have lost an item, and you don't think you can find it - First Please call us at 805-449-2660, or see the Circulation Desk when you are at the library. Please do not purchase a replacement item without speaking to Circulation staff and getting information on the replacement process.
Once a fee has been charged to your library account, you can pay in person at the Circulation Desk, or online, by logging in to "My Account" and clicking on the Fines/Fees link on the left side of your account page. If you do not see an amount in this area, the fee has not yet been assessed, and you can initiate the assessment by speaking to our Circulation Desk.
The price charged for materials includes the cost of the replacement item plus a non-refundable processing fee for each item to help offset the cost of purchasing and processing replacement material. Out-of-print materials frequently are more costly now than when they were originally purchased.
If you have paid for a damaged or lost item online through "My Account" and you find your account is still blocked, please contact Circulation to update your account.
If you have lost and paid for an item and then find the item within 90 days of payment, please return the item to the circulation desk as you may be eligible for a partial refund.
If you have damaged an item, or lost a part of an item (such as one CD out of a set), please do not attempt to repair the item yourself. Please call us at 805-449-2660, or see the Circulation Desk when you are at the library. The repair or replacement cost will be assessed by staff. If you have received notification of a damaged item, the item will be held at the Circulation desk for you to see.
When you pay for a damaged item, you may keep the item if you wish to do so.
