What do I do if I lost my library card?

I lost my card.

I think I lost my card.

I don't have my library card with me, but I know I still have it. 

I signed up online, but I forgot to make a note of my card number. 


Answer

Your library card number is visible on your library card, if you sign up for a library card online, you will see the card number appear on the screen after you sign up.

If you have lost your card, please come in to the Thousand Oaks or Newbury Park Library and show current Government issued ID to get a new card.  There is a $2.00 replacement fee for a new card. 

If you misplaced your card, but think you can find it, you can check out items at the libraries by showing current Government issued ID at the checkout desk. 

If you are using our Virtual Library and are unable to come in to the Library in person, please let us know, at Ask-a-Librarian, we can delete your account so you can sign up for a new one. 

We are very sorry, but due to privacy concerns, we cannot provide library card numbers online or over the phone.

 

  • Last Updated May 23, 2024
  • Views 9
  • Answered By JB

FAQ Actions

Was this helpful? 0 0