Q. My books are still showing as checked out after I returned them

I returned my books, but they're still showing on my account.

Answer

If you’ve recently returned items that had been checked out from the Thousand Oaks Library, thank you!

Due to our quarantine policy, you will not see items taken off your account for several days after return.  Items are backdated to the date they were returned once they are checked in.

If more than two weeks pass and the item still does not show as checked in, please contact us and provide your name, library card number and the title of the book in question.

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  • Last Updated Oct 29, 2020
  • Views 49
  • Answered By Jeanette Berard

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