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Circulation FAQ
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Why is my account blocked?
Last Updated:
Jan 23, 2024
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Topics:
Account Blocked
Borrower Services
Libby
Library Hours & Policies
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Views:
2891
Why does my library card expire?
Last Updated:
Feb 21, 2023
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Topics:
Borrower Services
Library Services
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Views:
1771
Can I use my Thousand Oaks Library card to borrow materials from the Grant R. Brimhall Library and the Newbury Park branch library?
Last Updated:
Oct 29, 2020
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Topics:
Borrower Services
Library Services
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Views:
667
Can my library materials be renewed?
Last Updated:
Aug 08, 2023
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Topics:
Borrower Services
Library Hours & Policies
Library Services
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Views:
469
My PIN doesn't work
Last Updated:
Nov 18, 2023
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Topics:
Borrower Services
eBooks and eAudiobooks
Holds
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Views:
468
Can I return Newbury Park books / items to Thousand Oaks and vice-versa?
Last Updated:
Feb 04, 2025
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Topics:
Borrower Services
Library Services
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Views:
426
How can I access my library account online?
Last Updated:
Jan 16, 2024
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Topics:
Borrower Services
Library Services
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Views:
391
How do I change my PIN?
Last Updated:
Nov 18, 2023
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Topics:
Borrower Services
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Views:
341
I have been told that I have items overdue, but I'm certain I returned the items. What is the next step?
Last Updated:
Jan 23, 2024
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Topics:
Borrower Services
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Views:
296
What will prevent items from being automatically renewed?
Last Updated:
Apr 01, 2022
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Topics:
Borrower Services
Catalog
Holds
|
Views:
292
Can I pick up books for my spouse?
Last Updated:
Jul 15, 2025
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Topics:
Library Services
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Views:
281
What are the Library App device requirements to use self-checkout?
Last Updated:
Jun 26, 2025
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Topics:
Borrower Services
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Views:
11
How do I get a Library Card?
Last Updated:
Jun 25, 2025
|
Topics:
Get a library card
|
Views:
36
Why is the library changing its policy about Digital Cards?
Last Updated:
Apr 16, 2025
|
Topics:
Borrower Services
Get a library card
|
Views:
10
Is there any way to get an extension for my Digital Card?
Last Updated:
Apr 16, 2025
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Topics:
Borrower Services
Get a library card
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Views:
9
Does my Virtual Library Card Expire?
Last Updated:
Apr 16, 2025
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Topics:
Get a library card
Library Services
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Views:
18
If my card expired, can I just create a new card online?
Last Updated:
Apr 16, 2025
|
Topics:
Get a library card
|
Views:
22
Library Card - Do I need to be a Thousand Oaks resident?
Last Updated:
Apr 16, 2025
|
Topics:
Get a library card
|
Views:
16
Why can't I place a hold?
Last Updated:
Feb 06, 2025
|
Topics:
Borrower Services
Holds
|
Views:
280
Can I return Newbury Park books / items to Thousand Oaks and vice-versa?
Last Updated:
Feb 04, 2025
|
Topics:
Borrower Services
Library Services
|
Views:
426